Rapport, where does it come from? I put it to you that job #1 in a leadership role is rapport! Without rapport, you will have no one to lead.
Rapport happens when someone senses that you and they are in some way alike. It is this place trust begins to be built. The most powerful way to instantly build a bond that will have people become Fiercely Loyal is through mutual vulnerability.
Great CRO’s (Chief Relationship Officer) have no interest in winning some unspoken, between the lines, competition with the people they meet. Great CRO leaders actively try to raise up the other person rather than inflating themselves. They are genuinely complimentary. They are also willing to be impressed rather than trying to impress.